Our Generous Return & Exchange Policy

we want you to love what you buy. If you're not 100% satisfied, we’re here to make it right with our flexible and thoughtful return policy.

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The Basics: 60 Days of Flexibility

• Return Window: You have 60 days from the date of delivery to return or exchange your purchase—no questions asked.

• Condition: Items must be in new or gently used condition. If you’ve tried it and realized it’s not for you, that’s okay—light wear won’t disqualify your return.

• Refund Options: Choose between a full refund to your original payment method, store credit (with a 10% bonus), or an exchange for another size, color, or item.

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Case-by-Case Care​ 

We understand life happens! If you need to make a return outside of the standard 60-day window, we’ll review your request on a case-by-case basis.

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• Examples:

  • Seasonal Gifts: Bought it during the holidays but couldn’t gift it until later? No problem!

  • Unforeseen Circumstances: Need an extra week due to travel, illness, or shipping delays? Let us know—we’re here to help.

  • Loved It, But It Didn't Work Out: Worn it a few times but realized it’s not quite right for you? We’ll gladly consider a return or store credit.

Simply reach out to our team at [customer support email/phone] to discuss your situation. We’re committed to finding a fair solution.

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Hassle-Free Process

1. Start your return online at [Return Portal Link] or contact us directly.

2. Use our prepaid shipping label—returns are free for domestic orders.

3. Once received, we’ll process your refund or exchange within 5 business days.

Non-Returnable Items

For hygiene or safety reasons, the following cannot be returned:

• Final sale items (marked as such at purchase).

• Personal care products.

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our mission is to make shopping with us worry-free. If you’re ever unsure about your order, reach out—we’re always happy to help you find the perfect solution.